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160-Point Quality Assurance Inspection
At Toyota, only the best of the best are chosen to be Toyota Certified Used Vehicles. When we choose a vehicle for Toyota Certification, we have to do a little investigative work. Not only do we put each vehicle through an exhaustive 160-checkpoint Quality Assurance Inspection, but we also run a CARFAX Vehicle History Report to ensure it's worthy of the Toyota Certification process. Then, each vehicle is reconditioned to Toyota's exacting standards by factory-trained Toyota Technicians. We want the vehicles to look, feel and smell as new as possible and we know you do too. We believe this helps maintain the value, as well as creates pride in ownership of Toyota Certified Used Vehicles.
Listed below are the 160 checkpoints. Only vehicles that pass all 160 checkpoints (as appropriate to vehicle content) can receive the Toyota Certified seal of approval.
| Audio & Alarm Systems |
Interior Condition & Appearance |
| Battery System |
Lighting Systems |
| Braking System |
Steering System |
| Emissions & State Inspection |
Tires & Suspension System |
| Engine Compartment |
Transmission/Transaxle |
| Engine Coolant & HVAC System |
Trunk Compartment & Spare |
| Exterior Condition & Appearance |
Vehicle History |
| Frame, Structure & Underbody |
Instrument Panel & Electronic Systems |
| Hybrid Components |
Additional Items, Where Applicable | VEHICLE HISTORY Run and print CARFAX Vehicle History Report [4]/Check for outstanding Special Service Campaigns.
EMISSIONS & STATE INSPECTION Perform emissions test and/or state Inspection, if required.
FRAME, STRUCTUAL & UNDERBODY Frame/Unibody check Inspect body surface Inspect panel alignment and fit Inspect lower body and underbody for damage Check exhaust systems and hangers
ENGINE COMPARTMENT Change engine oil and filter Check for evidence of sludge Inspect for fuel, oil, coolant or other fluid leaks Engine cold high Idle correct No abnormal engine noise at cold start Drivability OK during warm-up Hot drivabilty OK Engine reaches normal operating temperature Engine fan functions properly No excessive drone or vibration from engine Drive belts and hoses free of cracks or damage No damage to engine mounts Check under-hood labels and decals Engine compartment is clean Under-hood heat insulator pad is clean Engine free of excessive dressing Inspect air filter Oil, brake, clutch, transmission, transfer case, washer and power steering fluid levels OK Under-hood fluids clear and uncontaminated
BATTERY SYSTEM Battery in good condition, has proper cold cranking amps and reserve capacity Battery proper size and secure Battery posts free of corrosion Cables in good condition
ENGINE COOLANT & HVAC SYSTEM Engine coolant at proper hot and cold levels Coolant specific gravity to -31ยบ Fahrenheit A/C cooling operation normal A/C refrigerant sight glass clear Heater operation normal Windows operate normally Window locks operate normally Power windows operate from master switch and all door switches Memory seat control operates properly
AUDIO & ALARM SYSTEMS Audio/cassette/CD system working normally, CD cartridge present (if equipped) Antenna is present and functions properly Radio speakers do not rattle at high volume Remote entry system works properly Theft-deterrent system works properly
INTERIOR CONDITION & APPEARANCE Day/Night mirror operates and lens is good Window tinting clear and free of bubbles Cigarette lighter is intact and operates Ashtrays function and are in good condition Ashtrays and lighter are clean; no evidence of use Headliner, sun visors, dash pad, upholstery, console, cup holders, trim panels, floor mats, and carpets are in place and in good condition Cup holder extends completely and sturdily Doors open and close correctly Door locks, including child safety locks, work properly Seats, including all position adjusters, work properly Headrests function properly Rear defogger grid lines intact Interior leather, vinyl, plastic, carpet and fabric surfaces are free of holes, rips, tears, excessive wear or fading No evidence of previous improper repairs Inspect seatbelt condition Seatbelts have full range of extension and smooth operation Seatbelts lock up per specification Inside remote release operates normally Interior is free of debris Dash and vents are clean and properly dressed All crevices are clean Door jams are clean Glove box and console compartments are clean Seats, carpets, floor mats and headliner are free of stains Free of odor, Including heavy perfume Glass is clean and free of streaks
EXTERIOR CONDITIION & APPEARANCE Exterior is clean and free of road residue No cracked or broken lenses of exterior lights Outside rearview mirror operates/lens is good Glass free of cracks, stars and large chips Glass is free of Improper repairs Bumpers are free of cuts, gouges and scratches Body is free of all dents Body is reasonably free of all dings Paint is reasonably free of scratches and chips Vehicle is free of improper paint repairs or mismatched color Hood and trunk latches working Free of water spots Paint is free of swirl marks Paint has even, high luster Paint is reasonably free of scratches and chips Free of wax residue Wheel wells are clean Acceptable aftermarket items checked Removal of unacceptable aftermarket items
TRUNK COMPARTMENT & SPARE Trunk is clean, free of debris, no stains Trunk light and trunk trim appearance Jack and tools are correct, present and secured Fiber board tire cover is not broken/warped Spare tire present Spare tire and storage areas are clean Spare tire is securely fastened No signs of damage to spare tire
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